Privacy Policy
Austin Garage Epoxy is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- Property address
- Details about your epoxy flooring project or service inquiry
- Any additional information submitted through our contact or quote forms
We may also automatically collect non-personal information such as:
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide estimates
- Schedule and perform epoxy flooring services
- Communicate updates, confirmations, or follow-ups
- Improve our website, services, and customer experience
- Maintain business records and comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Employees, contractors, or subcontractors assisting with your project
- Third-party service providers (such as CRM platforms, email tools, and hosting services)
- Legal authorities when required to comply with applicable laws
All third parties are expected to protect your data and use it only for necessary business purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and performance
- Improve functionality
You can disable cookies through your browser settings if you prefer.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, including Texas and California, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal information
- Understand how your data is used
We do not sell your personal information.
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
8. Updates to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.